We welcome you to view our training course and see how comprehensive our training is. If you are not satisfied at that point, we will gladly refund your money. Refunds are only offered before an exam has been completed. Once an exam has been submitted, no refunds will be offered.
If our certificate is not accepted by your local clerk's office, please email us. We'll make a quick phone call and if we can't get your certificate accepted, we'll gladly give you a full refund. For refund requests, please contact our customer service. Please do not call the number on the certificate for refund requests. That line is for questions about gun safety and course completion verification. Refunds must be requested within 60 days of registration.